*PRIVACY POLICY* INTRODUCTION This Privacy Policy apply to access and use of the software including but not limited to Mobile application, Web Application, and any other relevant medium. The website/Software/Application by the name "crownimperio.in" is owned by crown imperio. and operated by Taj sulthana pvt LTD (together referred to interchangeably as “we,” “our” or “CROWNIMPERIO”). CROWN IMPERIO enables agents to sell various financial and non-financial products and services such as Demat account, credit, loans, saving accounts, real-estate , textile,etc., through our technology platform and earn money (“Services”). We at CROWN IMPERIO are committed to protecting the privacy and security of its users (“you”, “your”, “user(s)”, or “subscriber(s)”). Your privacy is important and maintaining your trust is paramount to us. This Privacy Policy (“Privacy Policy”) explains how we collect, use, process, disclose, and safeguard your information when you access and use our Services through our website and mobile app, respectively (collectively referred to as the “Platform”) located at: https://www.crownimperio.in/ which shall be incorporated into and subject to the Terms of Service of the Platform and shall be read harmoniously and in conjunction. Our Platform and Services are primarily available for use within India only. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. Your continued use of out Platform is an affirmation that you have read the privacy policy, understand it, assent and consent to its terms and conditions, including subsequent changes and amendments. If you do not agree to the terms, you are requested not to use or access our website or mobile application. We strictly adhere to the requirements of the data protection law established in India and this Privacy Policy is published in accordance with: Section 43A of the Information Technology Act, 2000 (“IT Act”); Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the “SDPI Rules”); and Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011 (as amended). This Privacy Policy describes our privacy practices for all websites, products and services that are linked to it. However, this Privacy Policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable website. Any capitalized terms not defined hereunder shall hold the same definition as provided under the Terms of Service. The Platform is only for use by individuals above the age of Sixteen (16) only. If you have any questions regarding this Privacy Policy, please send us an email at ............. WHAT INFORMATION DO WE COLLECT? We collect Personal Information (as defined below) from you when you register or set up account with us on our Platform. When you start using the Services, we ask you to provide certain information as part of the registration process, and in the course of your interface with the Platform. CROWN IMPERIO collects Personal Information when you visit/use/register with CROWN IMPERIO, when you use displayed products or services, when you visit CROWN IMPERIO pages or the pages of certain CROWN IMPERIO partners, affiliates, group companies and when you enter promotions or sweepstakes. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, aadhar details, PAN card, KYC details, etc. and that is not otherwise publicly available. Personal information collected by us includes but is not limited to: name, address, phone number, income, age, gender, education level, location, contacts, identity proof, photographs, and e-mail address. financial information, including but not limited to, billing address, bank account details, credit/debit card details to process your payment related details, payment method data to process payments for the Services, and documents required to serve as proof for the Know Your Customer (“KYC”) validation. your username, password, and other demographic information that you provide in the process of creating an account on our Platform demographics information or opinions , and information about subjects that may interest you provided by you if you take a survey or interact with us in. your registration or profile information on sent to us by connected services such as LinkedIn, Facebook, or Twitter, as may be authorized by you. information from your computer and browser, including your IP address, CROWN IMPERIO cookie information, software attributes, hardware attributes, etc., is automatically collected when you browse/use/register/sign in on CROWN IMPERIO, any other detail which we might ask for providing any service to you on the CROWN IMPERIO platform, including but not limited to vehicle details, health information, name, mobile number, KYC details, etc. This Privacy Policy also applies to Any information that is freely available, accessible in the public domain, furnished under the Right to Information Act, 2005 or any other law for the time being in forced, where such information shall not be regarded as personal data, sensitive personal data, or confidential information. When you use CROWN IMPERIO services, you may choose to make some of your personal information public. If you post personal information online that is accessible to the public, CROWN IMPERIO will not be responsible for the use or misuse of such information. All such Personal Information and Non-Personal Information described above, which shall be deemed to be disclosed willingly and without any coercion from you. CROWN IMPERIO is not responsible for the accuracy, completeness, veracity nor reliability of any content, products or services which may be accessed. CROWN IMPERIO will not be liable for any loss or damage arising out of the same not will the CROWN IMPERIO be in any way responsible to verify any information obtained from you. You hereby grant and/or warrant upon your uploading or making available of such Personal Information, material, information, or content that the owner of such material, information or content has granted CROWN IMPERIO a perpetual, royalty free, non-exclusive right and license to use, reproduce, modify, publish, distribute, display, perform and transmit the information or content through CROWN IMPERIO. You further warrant that all such materials do not infringe upon any copyright, violate any property rights, or contain scandalous, libelous, or unlawful matter. This only refers and applies to user-generated content as described. All user’s Personal Information, provided as part of our registration or purchase process, is covered by our Privacy Policy. HOW DO WE USE YOUR INFORMATION? We use the Personal Information and Non-Personal Information provided by you: To create your account, verifying your identity and process your transaction(s) on our Platform; For cross-platform data sharing to improve your user experience; To customise the advertising and content you see on our Platform; For personalized User experience and analytics to improve our Platform. To fulfil your requests for products and services, To improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients; To collect statistics about your usage of Platform and its effectiveness; To improve and personalise your experience of the Services and the Content, as well as customize our interactions with you to further expand the scope of our Platform; To resolve disputes, customer support and troubleshoot problems that arise from using our Platform; To collect payment from you in relation to the Services; To information you about online and offline offers, products, services and/or updates; To detect, prevent and protect CROWN IMPERIO from any errors, frauds, mis-selling, willful misconduct, and other criminal or prohibited activity on our Platform; To enforce and inform you about our Terms of Service; To process and fulfil your request for Services or respond to your queries on our Platform; To contact you; To allow our business partners and/or affiliated entities to present customised messages to you; To communicate important notices or changes in the Services offered by CROWN IMPERIO, use of our Platform, and the terms/policies which govern the relationship between you and CROWN IMPERIO and with our affiliates; and For any other purpose, for which you have granted access to such information to us, based on your interaction with our Platform. You specifically agree and consent to us collecting, storing, processing, transferring, and sharing your Personal Information and Non-Personal Information for the aforementioned use-case. We may send you text messages on your registered mobile number that you share with us. All text messages originating from us, where applicable, through our authorized third-party service providers will at all times be compliant with guidelines prescribed by the Telecom Regulatory Authority of India (“TRAI”). TO WHOM DO WE DISCLOSE YOUR INFORMATION? CROWN IMPERIO does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: We provide the information to trusted partners, including third-party service partners, including business partners, affiliates, service providers, authorized payment gateways, payment processors, etc. for the purpose of billing and collection, providing content, products, customer support etc., who work on behalf of or with CROWN IMPERIO under confidentiality ag